You Said... üWe Did!
At Dunelm Associates Ltd we aim to be highly responsive. We will always listen to the comments you make and will do all we can to ensure that your needs are fully met.This page gives some examples of issues raised by our learners or their employers and how we have responded to them. You can also see our Testimonials page for other examples of feedback we have received.
If you have any feedback or ideas about how we could improve our services then let us know!
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YOU SAID...
You asked for more detailed course outlines on the website.
üWE DID!
We are currently revamping our course outlines and will have these online soon.
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YOU SAID...
You asked us to provide Business Improvement Techniques (BIT) programmes.
üWE DID!
We gained approval to deliver BIT programmes and developed a series of highly bespoke BIT courses to meet your needs.
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YOU SAID...
You said that some of our training materials were out of date.
üWE DID!
We are currently revising all of our training materials to ensure that they remain current.
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YOU SAID...
You asked us to deliver more funded training opportunities outside of the North East.
üWE DID!
We secured Train to Gain contracts with the LSC/ SFA allowing us to offer funded training solutions throughout England.
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YOU SAID...
You asked us to more flexible with our assessment and meeting times so that we could cover "out of hours" work and night shifts, etc.
üWE DID!
We now offer "out of hours" assessments and meetings, ensuring that we remain fully flexible to your operational timescales.
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