Emotional Intelligence
Introduction
Emotional Intelligence has become established as a key life skill in both the corporate and personal arenas. Its credibility stems from the precise data it provides to help people at all levels, from all industries and social backgrounds to increase their capabilities in becoming more emotionally intelligent.
From Leadership and Sales to Customer Service and team building, enhancing your emotional intelligence can help you maximise your people performance, quickly and easily.
Format:
Training will be held in a relaxed, friendly environment, which is conducive to the learning process. Delegates will be actively encouraged to take part in every aspect. The whole period will be highly participative with formal trainer input being complemented by exercises, discussions and regular feedback sessions.
Delegates will need to log the main learning points as the course progresses. This will enable them to not only ensure that objectives are being met, but help in the formulation of workplace action plans.
Aim:
To provide participants with an awareness and understanding of the value of increased emotional intelligence, how it can add genuine value to relationships, goal achievement and business success.
Objectives:
By the end of this workshop programme delegates will return to the workplace better able to:
• Understand their own emotions and thinking patterns in detail
• Apply emotional intelligence skills to motivate and empower others
• Communicate more powerfully and precisely to influence others
• Demonstrate empathy in all situations
• Use emotional intelligence skills to bring out the best in others
• Understand why personal fears and mood swings materialise
• Become aware of personal emotional intelligence "blind spots"
• Build strong, open and honest relationships
Dates Available:
13th June 2008
1st December 2008
(Other dates are available upon request subject to sufficient bookings.)
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